Know every guest before they walk through the door.
LogYou Cloud automatically builds a beautiful, private profile for every guest from your booking data — no manual data entry, no spreadsheets, no missed opportunities.
Guest data lives in the wrong places.
Notes in a WhatsApp group. Allergies scribbled in a paper diary. A ‘VIP list’ only one person has access to. Meanwhile the guest expects to be remembered the moment they book.
- No single source of truth for guest history
- Preferences lost between bookings and shifts
- No way to segment guests for targeted campaigns
- Zero visibility into lifetime value or churn risk
A CRM that builds itself from real operational data.
Every booking, waitlist arrival, review, and voucher redemption feeds a live guest timeline. Tag VIPs, capture preferences and allergies, and let smart segments group guests automatically for marketing.
No manual entry — every booking creates or enriches a guest record.
Regulars, lapsed, high-spend, birthdays — all rebuilt in real time.
Bookings, messages, reviews, and loyalty in one chronological view.
Consent tracking, retention windows, and one-click data export.
Everything you need — nothing you don’t.
- Auto-built guest profiles from bookings
- Preferences, allergies and dietary tags
- Visit history and lifetime value
- Smart segments (regulars, lapsed, VIP)
- Unified timeline across all channels
- GDPR consent + data export
- Command palette guest search
- Marketing Studio integration
Answers to common questions.
Do I need to import my guest list?+
No. As bookings flow in, LogYou Cloud automatically creates guest profiles. You can also import historical data via CSV.
Can I segment guests for email marketing?+
Yes. Smart segments are rebuilt in real time (‘booked in last 90 days’, ‘birthday this month’, ‘spend > £200’) and feed the AI Marketing Studio.
Is guest data secure and GDPR compliant?+
All data is encrypted, isolated per tenant, and includes consent tracking, retention policies, and one-click export or erasure.
From the blog.
Related product pages.
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