Own your reputation. Fix the problems before they hit Google.
Every guest gets a post-visit feedback request. Happy guests are routed to Google. Unhappy guests come to you first.
Reviews decide bookings — but most restaurants play defence.
You find out about a bad experience when it’s already public. Meanwhile, hundreds of happy guests never leave a review because no-one asked.
- No systematic post-visit feedback flow
- Bad reviews land publicly with no warning
- Happy guests are never asked to review
- No visibility into feedback trends by site or shift
A feedback engine wired into every completed booking.
When a booking completes, LogYou Cloud sends a private feedback request. Positive feedback is guided to Google or Tripadvisor. Negative feedback comes to your inbox with full booking context — so you can respond before it goes public.
Route happy guests to Google automatically with a one-tap flow.
Catch unhappy guests privately and resolve first.
Trends by site, shift, and server — spot problems early.
Every review lives on the guest timeline forever.
Everything you need — nothing you don’t.
- Public feedback collection page (/r/{token})
- Private and public review workflows
- Google review routing
- Moderation queue with responses
- Reputation trend dashboard
- Auto-trigger from booking completion
- Feedback on guest timeline
- Response templates and AI drafts
Answers to common questions.
Is the feedback link private?+
Yes. Each feedback request has a signed, one-time token and cannot be guessed or scraped.
Does it work with Google reviews?+
Yes. Happy guests are shown a one-tap link to leave a review on your Google Business profile.
Can I respond to reviews inside LogYou Cloud?+
Yes. Every review lands in a moderation queue with response templates and AI-assisted drafts.
From the blog.
Related product pages.
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